Rhymes with Jazz The help desk. It's a regular desk.

Support / iOS apps

Something broke? Tell me.

For help with any of the iOS apps made by Ras Fincher, send an email. Bugs, questions, feature ideas and mild complaints are all welcome.

Email support support@rhymeswithjazz.com

No ticket numbers. No hold music. One guy, reading his email.

A good bug report has

  1. Which app

    There's more than one, and I can't tell from your email address. The app's version number helps too, if you can find it.

  2. What happened

    Tell me what you did, what you expected, and what the app did instead. "It crashed when I tapped the thing" is a fine start, as long as you say which thing.

  3. Your device

    The model of iPhone or iPad and the version of iOS it runs. Both are in Settings, under General, then About.

  4. A screenshot

    Optional, but a picture of the problem often saves us three emails.

Before you write

  1. Refunds and billing

    Apple handles every purchase, so I can't refund one myself. You can ask Apple for a refund at reportaproblem.apple.com.

  2. Your data

    I can't look anything up for you, because the apps don't send me your data. The privacy policy has the details.